Terms & conditions
The general terms governing the use of this website and the provision of DRO Marketing's services.
1. Object & acceptance
These general terms and conditions ("Terms") govern the use of the website of DRO Marketing, S.L. ("DRO Marketing") and, together with each signed proposal or service order, the provision of its marketing services. Browsing the website or engaging our services implies acceptance of these Terms.
2. Services & quotes
DRO Marketing provides digital marketing services including, among others, Google Ads management, paid social, SEO, web development and analytics. The specific scope, deliverables and timeline of each engagement are defined in a written proposal or service order accepted by the client, which prevails over any general information published on the website. Prices shown on the website are indicative and subject to a tailored quote.
3. Fees, ad spend & payment
- Management fees are those stated in the accepted proposal and are billed monthly in advance unless agreed otherwise. Prices are exclusive of VAT (IVA), which is added where applicable.
- Advertising budget (ad spend) is separate from our fees and is paid by the client directly to the relevant platforms (e.g. Google, Meta). It remains entirely under the client's ownership and control.
- Invoices are payable within the term stated on the invoice. Late payment may result in suspension of services and statutory default interest.
4. Client obligations
The client agrees to provide accurate information, timely access to the necessary accounts, assets and approvals, and to ensure that any materials supplied do not infringe third-party rights. Delays in providing required inputs may affect timelines and results.
5. Results & third-party platforms
DRO Marketing applies professional best practices and reasonable efforts to achieve the agreed objectives but does not guarantee specific results, rankings or revenue, as performance depends on factors outside our control, including market conditions and the policies and algorithms of third-party platforms. Any KPIs or estimates shared are forecasts, not guarantees. The client is responsible for complying with the terms of the advertising platforms used.
6. Intellectual property
Unless otherwise agreed in writing, deliverables produced specifically for the client become the client's property upon full payment, while DRO Marketing retains ownership of its pre-existing tools, methodologies, templates and know-how. DRO Marketing may reference the engagement and non-confidential results as a portfolio case, unless the client objects in writing.
7. Liability
To the maximum extent permitted by law, DRO Marketing's aggregate liability arising from an engagement is limited to the amount of management fees paid by the client over the three (3) months preceding the event giving rise to the claim. DRO Marketing shall not be liable for indirect or consequential damages, loss of profits, or for ad spend results determined by third-party platforms.
8. Term & termination
Engagements run on a rolling monthly basis unless otherwise agreed, and may be terminated by either party with thirty (30) days' written notice, without prejudice to amounts due for services rendered. DRO Marketing may suspend or terminate services in the event of material breach, non-payment or unlawful use.
9. Governing law & jurisdiction
These Terms are governed by Spanish law. Any dispute shall be submitted to the Courts and Tribunals of Madrid, Spain, except where mandatory consumer-protection rules provide otherwise.
Last updated: 2026.